Siswanto, Didik, Agusfiyanda, Lasri Nijal, and Fito Hasibuan. 2025. “Implementation of a Public Complaint Web Application With Smart Services (Smart Village) Using the Rapid Application Development Method (Case Study: Balai Raja Urban Village Office)”. International Journal of Information Systems and Technology Evolution 2 (2):1-11. https://journal.sarayafuturepublisher.id/index.php/ijiste/article/view/45.